Our Mainland UK Delivery and Returns:

We offer a FREE DELIVERY service for orders of £50 or more to mainland* UK addresses (2-3 working day delivery time).

Please note: If you require any of our next day delivery/Saturday delivery services, we must receive your order no later than 2pm on the day of ordering (week days only. E.G. if you place your order between 2pm on a Friday and 2pm on a Monday, your delivery will be the Tuesday).

If you need to return your order for any reason, please give us a call on 024 7646 6296 or email: mailorder@bikersparadise.co.uk to discuss your options.

*With the exception of some Scottish Highlands postcodes (£120+ spend to qualify for free delivery). Please see below for list.

In the event of an exchange, your first return of the original order will be free of charge (up to £6.50) but the exchange P&P (the new item to be sent out) is payable by the customer unless we are at fault.

Paying by PayPal?
Please note that your delivery address must be a registered address on your PayPal account otherwise we cannot send to that address. This doesn't mean it needs to be your billing address. You can have more than one delivery address registered on your PayPal account.

SCOTTISH HIGHLANDS
Delivery will take 2-3 working days. Orders over £120 will receive FREE DELIVERY. Orders under £120 will be charged £6.50 for delivery. Orders under £50 will be charged £3.50 for delivery.
Please scroll down a little further to see which postcodes are affected.

Returns: Give us a call to let us know of your intentions ASAP and we'll talk you through your options - 024 7646 6296 or email: mailorder@bikersparadise.co.uk.

NORTHERN IRELAND
Delivery will take 2-3 working days. Orders over £120 will receive FREE DELIVERY. Orders under £120 will be charged £6.50 for delivery. Orders under £50 will be charged £3.50 for delivery.

If you need to return your order for any reason, please give us a call on 024 7646 6296 or email: mailorder@bikersparadise.co.uk to discuss your options.

ISLE OF MAN / ISLE OF WIGHT / JERSEY / GUERNSEY
Delivery will take 2-3 working days. Orders over £120 will receive FREE DELIVERY. Orders between £50 and £119.99 will be charged £6.50 for delivery. Orders under £50 will be charged £3.50 for delivery.

Returns: Give us a call to let us know of your intentions ASAP and we'll talk you through your options - 024 7646 6296 or email: mailorder@bikersparadise.co.uk.

REPUBLIC OF IRELAND
Delivery will take 2-9 working days. Orders over £250 will receive FREE DELIVERY. Orders under £250 will be charged between £12 - £39 shipping depending on the item.

Returns: Give us a call to let us know of your intentions ASAP and we'll talk you through your options - 024 7646 6296 or email: mailorder@bikersparadise.co.uk.

REST OF THE WORLD
Delivery will take 2-9 working days. Orders over £350 - £500 (depending on country) will receive FREE DELIVERY*. Orders under £350 will be charged between £12 - £79 shipping depending on the item.

Countries that qualify for free delivery over £350: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, France, Germany, Gilbraltar, Greece, Hungary, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Spain, Sweden, Switzlerland.

All other countries must spend £500 to qualify for free delivery.

*Exceptions to free worldwide delivery on orders of £350 - £500+ :
Any helmet, boots or security chains will not receive free delivery to the following locations unless your order contains any other item(s) (not a helmet, boots or a security chain) that totals £350:

USA, Australia, New Zealand, Japan, Canada, Brazil, Chille, China, Colombia, Cyprus, Cuba, Falkland Islands, Georgia, Grenada, Hong Kong, Iceland, Israel, Kuwait, Macedonia, Malta, Mexico, Namibia, Peru, South Africa, Saudi Arabia, Thailand, Turkey, British Virgin Islands.

If applicable, delivery costs of helmets, boots or security chains to the above locations will be charged between £35 and £79 depending on the order.

Any paid-for alterations to garments are not included in the £350 threshold for free delivery.

Returns: Emaill to let us know of your intentions ASAP and we'll explain your options - mailorder@bikersparadise.co.uk


Please note: We are not responsible for any custom tax and duties your country of residence may charge you to receive a delivery from us. The customs authorities in the country of destination determine whether charges are due on imported goods and the thresholds applicable will vary in each country. This is not applicable to all non-UK deliveries.

EU Customers

Please check with your country's customs office to determine what additional costs such as tax or import duties may be prior to purchasing. These charges are normally collected by the delivery company or when you pick the item up, they are not included in the item price or shipping charge on this website.

VAT

Non-UK customers do not pay VAT this end. Unfortunately, the site isn't set up to deduct this yet so when you place your order, you will pay full price (with VAT) through PayPal. But, rest assured, we will refund your VAT before we send your order.

We are unable to send to PO Box addresses.

Parcels are sent by courier and have to be signed for. It is important when placing an order that you also arrange for someone to be at the shipping address given if you are not available yourself.

If no one can be there you must leave a signed note on the door for the courier to leave the parcel with an adjacent neighbour who can sign the acceptance on your behalf.

When ordering you can also state in the order comments box in check out the day and date you wish to receive the parcel if you think you will not be available the next day. Small items (e.g. gloves) are sent by Royal Mail First Class Post.

Should no-one be in when the parcel arrives the courier will leave a calling card for you to call the depo. The parcel can then be picked up from the depo by yourself after producing identity. If you require the courier to re-deliver the parcel they are at their liberty to charge again if they so wish (but do not always if on route).

Over water deliveries for the UK are made by Parcel Force or Royal Mail and normally take 2 days for small first class parcels (e.g. camisole tops, gloves etc) larger parcels can take up to 4 working days.

Scottish Highland postcodes that incur a delivery charge (for orders under £120) and take up to 3 working days to be delivered are as follows:

AB31 - AB38
AB40 - AB56

IV1 - IV28
IV30 - IV32
IV36
IV40 - IV49
IV51 - IV56
IV63

KW1 - KW17

KA27 - KA28

PA20 - PA38
PA41 - PA49
PA60 - PA78

PH4 - PH44
PH49 - PH50

EU Customers

Please check with your country's customs office to determine what additional costs such as tax or import duties may be prior to purchasing. These charges are normally collected by the delivery company or when you pick the item up, they are not included in the item price or shipping charge on this website.